Threatened by Bus Driver 9693

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mustion
Participant
#

Wow. Passing a bus on the right is a STUPID idea. Their lines of sight are horrible, they often veer to the right, and they have passengers coming out (think of their safety too). I used to see cyclists do this all the time in downtown DC gridlock. Idiotic.


dwillen
Participant
#

I would never get on the right side of a bus under any circumstances. Even if they were in the left lane. Yikes.

Biking down Carson, if I stop at a light and a bus pulls up to the left of me I just let them go, because without fail they go through the intersection and try to beat me, then purposefully leave like 6 inches of room between their right side and the parked cars opposite the cross street. You are stuck there looking at the back of a parked car and a bus on your left. Lets not even get started on how they stop a block later to let people out, giving you the pleasure of sucking fumes for a minute or two.


Kordite
Participant
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I got an email reply yesterday:


Thank you for contacting Port Authority with your concern. We will forward thie information to the appropriate departments.

Thank you for taking the time to write, Port Authority appreciates it and takes all comments into consideration.

This email and any files transmitted with it are Confidential and solely intended for the recipient(s). If you are not the named addressee you should not disseminate, distribute, copy or alter this email. Any views or opinions presented in this email are solely those of the author and might not represent those of Port Authority.

Warning: Although Port Authority has taken reasonable precautions to ensure no viruses are present in this email, the Company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.”


The spelling and grammatical error of the first two sentences show that they were written by an actual person and were not just a form letter. That is, unless their form response hasn’t been edited for content.

I also like how the standard footer completely separates anything the unnamed person responding to my complaint says from representing the Port Authority.


HiddenVariable
Participant
#

i wouldn’t so cavalierly write off errors in form letters.

additionally: i think, legally, that disclaimer is worthless. it’s the equivalent of throwing a brick through a window with a note attached that says “the thrower of this brick can not be held responsible for any damage it may cause.”

and lastly: nice of them to respond, but that’s a pretty bs acknowledgement for something so serious. it seems you can rest assured that you will never hear if anything comes of this.


Steven
Participant
#

I complained to the Port Authority in May 2009 and in February 2010. The emailed responses I received were identical to each other, but slightly different from yours:


Hello, Steven

Thank you for contacting Port Authority with your concern. We will forward your complaint to the appropriate department.

Thank you for taking the time to write, Port Authority appreciates it and takes all comments into consideration.

This email and any files transmitted with it are Confidential and solely intended for the recipient(s). If you are not the named addressee you should not disseminate, distribute, copy or alter this email. Any views or opinions presented in this email are solely those of the author and might not represent those of Port Authority.

Warning: Although Port Authority has taken reasonable precautions to ensure no viruses are present in this email, the Company cannot accept responsibility for any loss or damage Arising from the use of this email or attachments.


Looks like you got the same form letter, but they’ve made improvements in yours. They now forward “this information” not “your complaint”, in case you weren’t complaining, and forward it to appropriate “departments” (whereas mine just got forwarded to one single department per email, according to the form letter).

Also, they no longer pointlessly capitalize “Arising” in the last sentence.

Overall, their new form letter is significantly more generic. How very efficient of them.


dwillen
Participant
#

From Jan 11, and Feb 5 (identical messages):

Hello, Dan

Thank you for contacting Port Authority . We will forward the information to the appropriate department.

Thank you for taking the time to write, Port Authority appreciates it and takes all comments into consideration.

(followed by a bunch of broken HTML warning me not to share the bullshit form letter with others)

Looks like they have an ad-libs type system going on. They fill in something at the end of the first sentence and you can either send them a complaint, or information. Odd, because I am pretty sure I was complaining both times.


Lyle
Participant
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You know what? I’ll bet they don’t even have this automated. I’ll bet they’ve got three different people typing out the dismissals by hand, accounting for the slight variation. (and their mail system automatically appends the bs disclaimer)


StuInMcCandless
Participant
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@lyle, I honestly wouldn’t be surprised if you’re right, though I do not know the details. I do know they hold onto technology for a long time. That, and they let most of their I.T. people go in funding squeezes long ago.

This is the organization whose main computer systems, well into the mid-1990s, were a 1978-era VAX 11/780 for scheduling, a 1980-era Honeywell for business work, and an Apple 2g for map-making.


Ohiojeff
Participant
#

and an Apple 2g for map-making.

That explains a LOT of the questions I had when I moved here in 1990 and started riding the bus. Questions like “Where do the bus routes go?”

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