Here is the PennDOT District 11 complaint form (we are District 11). It says it works “best” in IE 6 “and higher” so I don’t know if it will work on a phone.
In the past when I’ve had a problem with a misplaced sign, blocking the sidewalk say, filling out this complaint form has actually worked. Somebody goes out, checks out the sign, gets the contractor to fix it.
The office phone for PennDOT district 11 is 412-781-3260. I suspect that if people call that when the Fort Pitt sidewalk isn’t salted / plowed it will eventually result in the problem getting fixed.
Also West End sidewalks have never been done and are also PennDOT. That leaves commuters from the west with exactly zero bridge options in the winter. That, more than anything else, is what makes me keep my parking spot at work.
With my own hands, I have shoveled two bridges in the city (West End, 2003; Hot Metal, 2010), and cleared glass and swept two (Glenwood, 2013; West End, 2014). I really hope it will not be necessary for the citizenry to have to do this repeatedly if the public servants will not.
Just got a voicemail from PennDOT after I used the link that @jonawebb provided. Summary: we’re sorry to hear you had an accident and hope you’re OK. The City of Pittsburgh is in charge of the Ft Pitt sidewalk – not PennDOT.
Thoughts? I’ve 311ed sidewalks on West End Bridge before and was sent to PennDOT.